Refund Policy

Effective Date: Nov, 28 2024

At PRAGYA BIKASH, we strive to provide high-quality digital study materials and ensure customer satisfaction. Please read our refund policy carefully before making a purchase.

No Refund Policy

Due to the digital and non-returnable nature of our products, all purchases made through PRAGYA BIKASH are final.

Once a PDF or eBook has been successfully delivered, downloaded, or accessed, it is not eligible for cancellation, refund, or exchange, except where required by applicable law.

Before You Purchase

We strongly encourage all customers to carefully review:

The product description
Syllabus coverage
Course or examination compatibility
Sample PDF (if available)
Any other product information provided on the website

before completing their purchase.

Technical Issues

If you experience any genuine technical issue, such as:

Failure to receive the purchased file after successful payment,
A corrupted or inaccessible download file, or
An incorrect digital product being delivered,

please contact us as soon as possible. We will investigate the issue and make every reasonable effort to provide the correct file or resolve the problem.

Please note that technical support does not guarantee a refund.

Duplicate Payments

If you are charged more than once for the same order due to a payment gateway error, please contact us with your payment details. Verified duplicate transactions will be reviewed and resolved in accordance with the payment gateway's policies and applicable laws.